Advanced settings for admins
For admins only! → more about user roles & permissions
In the Advanced Settings area, ChargePilot® Admins can independently store location parameters. Below you will find an explanation of how to set the correct parameters for your location in the ChargePilot® web portal.
Main fuse
The main fuse specifies the limit for the mains supply of the entire charging fleet incl. auxiliary loads with dynamic load management. This may not exceed the protection level of the main fuse. In the case of static load management, this limit is to be understood as the possible total power of the entire charging infrastructure connected to ChargePilot® and does not necessarily have to correspond to a physical protection level. In the case of dynamic load management, this limit applies to all consumers and generators connected to it, i.e. including adjacent building loads, possible PV generation and the charging infrastructure. The charging infrastructure is always supplied with the remaining available electricity on a lower priority basis.
Here you have the option to change the stored value for this limit. Here, the structural and contractual specifications (purchased connected load) for this main fuse limit must be observed, e.g. existing fuses that may not be exceeded.
Please also ensure that the sum of the set fallback values is below the set main fuse limit (for more information on fallback values, see Charging Stations and Building Load). Please note that the values are given in amperes. A limit that is set too high can, among other things, cause the fuse to intervene and thus interrupt your power supply, as well as cause damage to your infrastructure.
Sub-fuses
All sub-fuses indicate the maximum limit with which the respective subordinate charging stations can be supplied. In practice, this usually corresponds to the fuse level of distribution cabinets that feed the charging infrastructure. It is important that these distribution cabinets only supply charging stations that are controlled with ChargePilot®.
Here you have the option to adjust the name of the sub-fuse as well as to change the limit value of the sub-fuse. Please note that the values are given in amperes. There is no possibility to delete or add limit values completely.
Charging stations
In the Charging Stations section, you can change certain parameters of the individual charging stations. These include the names of the charging points as well as other parameters of the charging stations. One parameter is the maximum current per charging point that can be entered. If no fallback value is entered for the charging station or if the corresponding charging station does not support this function, the maximum current is deducted from the available charging power in the event of a loss of connection to the charging station. (see Fallback)
Change charging station ID (for Admin User)
It is often helpful to change the ID of a charging station in the ChargePilot® web portal directly when replacing it. Only by entering the correct charging station ID can a connection between ChargePilot® and charging station be established via OCPP.
The following steps are necessary:
The (admin) user exchanges a charging station and changes the charging station ID of the corresponding station in the Advanced Settings in the ChargePilot® web portal.
If a fallback value is entered for the old, replaced charging station, this must be deleted before saving.
As soon as the new charging station ID is saved, the charging station comes online in the ChargePilot® Dashboard. From this point on, the new charging station is ready for use. If the replaced charging station does not come online in the Dashboard (after 5 minutes):
Should the charging station be restarted by triggering the corresponding fuse. If the station remains offline:
Should the ChargePilot® controller be restarted by tripping the appropriate fuse.
Once the new charging station is online in the ChargePilot® Dashboard, the fallback value of the charging station must be set and saved in the settings.
The user contacts TMH Support at support@mobilityhouse.com with the information on the replaced charging station
Old charging station ID
New charging station ID
Site name (or SN ChargePilot)
TMH Support changes the charging station ID in the internal error notification system
If no information is sent to The Mobility House Support, the error notifications for the new charging station are not active. The error notifications are only active after the charging station ID has been changed by The Mobility House Support.
For ABB AC stations and use of the plug&charge function, the new, individual plug&charge RFID tag of the new station must be stored in the RFID management area to enable plug&charge.
Fallback
The fallback value determines the maximum available power at the charging station in case the charging station loses its connection to the ChargePilot® Controller. This fallback value is given in amps and is subtracted from the available charging power at the fuse to which the charging station is connected and at the fuses before it.
For charging stations with two connections, the fallback value is divided between these connections. For these charging stations, the fallback value must be set to at least 12 A, since most charging stations (e.g. ICU Double) only charge with at least 6 A.
The fallback value can be set for all charging stations that support this function. If the charging station does not support fallback values and the charging station loses the connection to the ChargePilot® Controller, the capacity of the charging station is subtracted from the available charging power at the fuse to which the charging station is connected and at the fuses in front of it.
Grid connection
In this section you can select whether the charging point has a single-phase or three-phase mains connection. The selected mains connection influences the fallback value, which is subtracted from the available charging power if the charging station loses the connection to the ChargePilot® Controller. If the charging point has a single-phase connection, the fallback value is only active for this connected phase.
Phase rotation and ability
The phase allocation is relevant in order to map the actual phase rotation of the charging stations and thus distribute the available power to the vehicles to be charged with phase accuracy. You also have the option in this area to change the capability per charging point. The set capability is then active for all connected phases.
Building load
If dynamic load management is used, you have the option of setting a fallback value for the building load and a safety buffer. The fallback value takes effect when the connection to the installed meter is interrupted. The safety buffer provides additional safety by adding it to the measured value of the building load before the available electricity is distributed to the charging infrastructure.