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Alfen | Eve Double- Configuration for ChargePilot

Before starting the configuration, please check the charger firmware version complies with the latest compatible firmware version.

Connection to the charger

Local connection

Connect to the ACE Service Installer App

The ACE Service Installer uses broadcast messages to find the stations IP, thus if the laptop has an intranet connection to the charger, it will appear in the list of available chargers with their IPs. Please ensure your laptop is in the same subnet as the target charger by one of the connection ways:

  1. Direct connection to the charger

    1. For the first time login, or the station has a static IP-address, connect your laptop directly with the charger (stand-alone)

    2. Change the IP-address of your laptop’s Ethernet port to the same IP range

  2. Indirect connection to the charger via a DHCP server

    1. Connect your Ethernet cable to the router which is also connected to the charger and the DHCP server

Download page for the ACE Service Installer App

Login Data:
Username: <acquired from the vendor>
PW: <aquired from the vendor or customer>

Screenshot 2024-12-17 150424-20241217-140438.png

OCPP settings

  • Navigate to the Connectivity tab

  • Check the box of “Advanced Settings”

  • Select “Manually enter backend settings”

Backend

  • Connection type: Ethernet

  • OCPP Mode: OCPP-J 1.6

  • OCPP Backend URL: ws://172.22.0.1:9000

ChargeBox ID

  • Navigate to the tab General tab

  • Please check if the Customer Ident. number is equal to the serial number of the charger by default or according to the installation protocol

  • Save the settings

Screenshot 2024-12-17 151317-20241217-141320.png
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Other charger settings

Authorization settings

  • Navigate to the Authorization tab

  • Configure the Parameters as follows:

    • Authorization mode: RFID

    • Online action: Wait for authorization by Backoffice

  • Save the settings

image-20241230-144913.png
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Autocharge/Free charging settings

When this function is activated, charger starts transaction either with the identifier predefined in the charger, or with the EV MAC address (Plug & Charge).

  • Navigate to the Authorization tab

  • Configure the Parameters as follows:

    • Authorization mode: Plug&Charge

    • Plug & charge ID: PLUG&CHARGE

  • The Plug & charge ID must be stored in the backend correspondingly

  • Save the settings

image-20250205-141705.png

Power Settings

  • Navigate to the Power settings tab

  • Ensure the station maximum current value won’t exceed the maximum fuse limit during charging processes

  • Check the connector max current values and the connector types are set exactly

  • Save the settings

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Load Balancing Settings

Check if both connectors are powered by one current lead or two current leads. If the station is only powered by one current lead, ensure that the intern Static Load Balancing is activated! (See also Table 1 below)

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Table 1

Alfen Eve Double (two current leads)

Alfen Eve Double (one current lead)

Max. Power

44 kW (2x 22 kW)

22 kW (2x 11 kW)

Station Max. Current

64 A

32 A

Connector 1 Max. Current

32 A

32 A → intern load management

Connector 2 Max. Current

32 A

32 A → intern load management

Static Load Balancing

DEACTIVATED

ACTIVATED

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